About

Why should you choose S&P Hospitality Consultants, LLC?

The mission for S&P Hospitality is to help our clients create a viable brand, which is measured by successful team member training, team member retention, loyal satisfied guests, and a long term profitable operation. Our success is measured by the sustained viability of our clients’ operations.

Why do you need us? What makes us better than the competition?

S&P Hospitality Consultants offer a unique and profitable outlook into your daily operations based on our real world business solutions. Our philosophy is based on building the connection between an enthused team member and loyal guests. We help members of the hospitality community create daily systems that create happy employees. Working in a fun, clean and safe environment which will lead to loyal guests and higher profitability. Our vision is to make our clients the best.

This will be achieved by a close working relationship between S&P Hospitality and you. Together we will design daily systems that will enhance the brand while increasing revenue and customer loyalty. Those systems will allow you to strengthen your team with brand specific training.

For smaller operations it is hard to justify the expense for a marketing and training team, and how can you grow your business without them?

S&P Hospitality is the key. We become your training and marketing team without you having to incur the costs of hiring and maintaining those teams within your daily operations.

Like what you see? We would love to hear from you soon!

Services

Servsafe®
(Servsafe is a registered trade mark) training and testing for certification for hourly and salaried staff.
Training programs
Training programs designed for both the front and back of the house specifically for your culture and profitability needs. This will include written materials, testing and training of future trainers.
Management training
Management training for hiring, counseling, interviewing, promoting, grass roots marketing, social networking, sales building, alley rally’s, accountability, accounting procedures, inventory, scheduling, productive manager meetings, goal setting.
Kitchen systems
Kitchen systems for ordering, rotation of product, prepping, cleaning and scheduling.
Menu analysis
Menu analysis for profitability, execution and guest satisfaction.
Enhancement
Enhancement of the guest dining experience through surveys, shopper’s reports and employee incentives.
Management team development
Management team development, hiring, team building and how to build your pipeline.
Health Inspection
Health Inspection readiness and prep for re-inspection.
Site analysis
Site analysis for business locations.
Culture development
Culture development and implementation.
Banquet party menu designs.
Banquet and large party menu design and execution.
Increasing revenue
Increasing bar revenue and bar volume.

Contact

Meet The Team

Stephanie Sweeney

Hello, my name is Stephanie Sweeney. I have a Bachelor of Arts in Political Science with a minor in German Language from the University of South Carolina. (My Dad says that gives me license to talk at the dinner table.) I have traveled the world from a young age, and I found my passion interacting with people at the restaurants where I worked. I started my career in restaurants while attending school as a server and then as an assistant immediately after graduating. I worked for Annabelle’s Restaurants, California Dreaming, Gordon Biersch Brewery Restaurants (over six years at Walt Disney World), and Bugaboo Creek Steakhouse (Rare Hospitality). My last position was as Operating Partner with California Dreaming. I have years of experience as a trainer and leader of the front and back of the house. My passion has always been taking an underperforming restaurant and its people to the pinnacle of their potential.

Eric Palmer

Hello, my name is Eric Palmer below is a list of some of my credentials:

My duties and responsibilities have included new store openings, marketing, training and culture reviews, manuals and revisions. and newsletter publication. Also IT liaison, trade show and business group coordination.

Some of my previous industry experience includes:

Corporate trainer and New Store Opening Coordinator at Lone Steak House, also Corporate trainer and New Store Opening Manager for Gordon Biersch Brewery Restaurant Group. I also Opened franchises in Canada and Asia.

Some notable accomplishments include:

Opened over 75 new store locations, written manuals, and training programs for the front and back of the house. I also constructed secret shopper programs – designing training needs for staff from guest feedback, and created a Premium Beverage Program.

My Eduction includes:

Bachelor of Science degree in Business Management from the University of South Carolina.
Bachelor of Science degreein Marketing from the University of South Carolina.
Certified instructor of ServSafe program.